Why industry tuning matters
Generic assistants fail on vocabulary, compliance boundaries and the shape of a real conversation. A dental clinic's booking flow, a recruiter's screening call and a law firm's intake interview have almost nothing in common beyond the words 'answer the phone'.
VoicaX ships pre-tuned templates per vertical: the prompt scaffold, the escalation rules, the required disclosures, the data fields to capture, and the workflow steps that follow the call.
