VoicaX

Legal

Acceptable Use Policy

Last updated: July 12, 2026

VoicaX is a product of SyntheStudio. References to “we”, “us”, or the company mean SyntheStudio; references to the Service mean VoicaX.

This AUP describes conduct that is prohibited on VoicaX. It applies to every user of the Service.

1. Prohibited content and activity

  • Illegal, fraudulent, deceptive, or misleading content or activity.
  • Content that infringes intellectual property or violates privacy rights.
  • Harassment, hate speech, threats, or targeted abuse.
  • Sexually explicit content involving minors, or non-consensual intimate imagery.
  • Malware, spyware, or attempts to compromise systems.
  • Unsolicited bulk messaging (spam) via any channel, including voice and SMS.
  • Circumventing rate limits, authentication, or usage-based billing.
  • Attempts to reverse-engineer, resell, or white-label the Service without authorization.

2. AI-specific rules

  • Do not use AI Employees to impersonate real individuals without clear disclosure.
  • Do not use AI outputs to generate content targeting the mental health of vulnerable users without appropriate safeguards.
  • Comply with all upstream AI provider terms.

3. Outbound calling, messaging and anti-spam obligations

Because the Service places and receives calls and messages, you are solely responsible for complying with telecommunications and anti-spam law in every jurisdiction you contact, including the US Telephone Consumer Protection Act (TCPA), FCC and FTC rules including the Telemarketing Sales Rule and the National Do Not Call Registry, CAN-SPAM, CASL, and GDPR or ePrivacy where applicable. Specifically, you must:

  • Obtain and retain documented prior express consent (prior express written consent where the law requires it) before placing marketing calls or messages.
  • Scrub your contact lists against the National Do Not Call Registry and honor internal do-not-call and opt-out requests immediately and permanently.
  • Disclose at the start of every AI-initiated call that the caller is an automated AI agent and identify the business on whose behalf it is calling.
  • Respect calling-time restrictions and applicable call-frequency limits, and never spoof, falsify or misrepresent caller ID.
  • Provide a working opt-out on every channel, and never use the Service for robocalling campaigns, lead-generation schemes, one-ring or wangiri traffic, traffic pumping, or any fraudulent, deceptive or high-risk financial offer.
  • Not use the Service to collect payment card details, full government identification numbers, or health records over an AI-driven channel unless you have your own lawful basis and controls to do so.

You must have the legal right to contact every person you upload, and you indemnify us against claims arising from your outbound campaigns. We monitor complaint and spam-flag rates from carriers and may throttle or suspend traffic that breaches these rules.

4. Enforcement

We may investigate suspected violations and may suspend or terminate access to protect the Service and its users. Serious or repeated violations can result in immediate termination without refund.

5. Reporting

Report abuse via Support.