VoicaX

Integrations

Everything included, plus your business tools

AI, voice, messaging and billing infrastructure is built into VoicaX and fully managed. Connect the business apps your team already uses.

Included with VoicaX

VoicaX AI (managed intelligence)Live
VoicaX Voice (numbers & calling)Live
VoicaX Mail (notifications)Live
VoicaX Billing (secure checkout)Live

Messaging

WhatsApp BusinessRoadmap
SMSRoadmap
Email (SMTP)Roadmap

CRM & Data

HubSpotRoadmap
SalesforceRoadmap
Webhooks (any)Live

Need a specific integration?

Our REST APIs and webhooks let you connect anything. We prioritize integrations customers ask for.

Request an integration

Ecosystem

A provider-agnostic integration layer

How VoicaX keeps you free to change vendors without rebuilding.

Provider-agnostic by design

VoicaX does not resell a single vendor's stack. Telephony, transcription, speech synthesis, language models, billing and CRM are each an interchangeable adapter behind a stable internal contract, so switching providers is a configuration change instead of a migration project.

Every certified provider passes a conformance suite covering latency, streaming behaviour, error semantics and cost reporting before it appears in the registry.

  • Bring your own API keys, encrypted per organisation
  • Automatic failover when a provider degrades mid-conversation
  • Per-provider cost attribution in the finance dashboards
  • Signed outbound webhooks for your own systems

Connecting your business systems

AI Employees are only useful when they can act. VoicaX connects to CRMs, calendars, helpdesks, and internal APIs through workflow tool nodes, with scoped credentials and full audit trails on every call made on your behalf.

If a system is not covered by a native adapter, the generic HTTP tool node plus a signed webhook receiver covers almost every remaining case without waiting on our roadmap.

FAQ

Frequently asked questions

Do I need my own AI accounts or API keys?
No. VoicaX AI is fully managed and included in your plan. There are no vendor accounts to open, no API keys to manage and no separate infrastructure bills — you buy VoicaX services and we run everything behind them.
Do I need a phone carrier account?
No. VoicaX Voice includes numbers, inbound and outbound calling, routing and recording. You can also port an existing business number — VoicaX operates the telephony layer for you.
Does VoicaX integrate with my CRM?
Native adapters cover common CRMs and helpdesks, and any other system can be reached through authenticated HTTP tool nodes in a workflow plus signed webhooks back into your stack.
What happens if a provider goes down?
The runtime detects degraded providers and fails over to a configured fallback mid-conversation where the protocol allows, and records the incident for later review in the operations dashboards.