Provider-agnostic by design
VoicaX does not resell a single vendor's stack. Telephony, transcription, speech synthesis, language models, billing and CRM are each an interchangeable adapter behind a stable internal contract, so switching providers is a configuration change instead of a migration project.
Every certified provider passes a conformance suite covering latency, streaming behaviour, error semantics and cost reporting before it appears in the registry.
- Bring your own API keys, encrypted per organisation
- Automatic failover when a provider degrades mid-conversation
- Per-provider cost attribution in the finance dashboards
- Signed outbound webhooks for your own systems
